Get 25% off your shopping cart - Use the code UGFA2015 on the Cart page for your Discount Now!

Terms & Conditions

Terms & Conditions

Returns Policy

We are confident that you will be happy with your purchase from our shop, however if you are not happy, items can be returned to us within 14 days. Please email us within 2 days of receipt stating the reason for the return. Returned items must be in the original perfect condition, undamaged and in the original packaging.

The cost of returning the item is the responsibility of the customer and will not be refundable.

We would advice obtaining proof of postage as we are not responsible for goods that do not arrive back to us.

If your item is genuinely faulty, we are happy to replace it or offer a refund, if this is the case then you must contact us as soon as your item arrives to inform us of the fault. If the item is found to be faulty, we will also refund the return postage cost.